Fees & Refunds for Domestic Students

Fees & Refunds for Domestic Students

Fees & Refunds - Domestic Students

If you are an Australian or New Zealand Citizen or hold an Australian Permanent Resident (PR) visa, you are classified as a Domestic Student. Other certain types of visa holders may be also eligible for Domestic Student fees. If you are not sure, please email your visa category to info@charter.edu.au and Charter Australia's enrolment team will advise you accordingly.

On this page:

Smart and Skilled Program
Course Name Subsided Prices Financial
Duration First Qualification Second Qualification Concession Assistance
CHC33015 Certificate III in Individual Support 3-12 months $1,450 $1,750 $240
CHC43015 Certificate IV in Ageing Support 6-18 months $1,990 $2,320 $240
CHC43015 Certificate IV in Ageing Support with 9 units credits transfer 6-8 months - $1,270 $240
CHC43415 Certificate IV in Leisure and Health 6-12 months $1,990 $2,320 $240
CHC43415 Certificate IV in Leisure and Health with 9 units credit transfer 6-8 months - $1290 $240

For more information please go to Smart and Skilled Funding.


Health and Community Services

Course Name Duration Fees
CHC33015 Certificate III in Individual Support 3-12 months - $1,900
- Material fees: $200
CHC43015 Certificate IV in Ageing Support 6-18 months - $2,900
- Material fees: $200
CHC40608 Certificate IV in Leisure and Health 6-18 months - $2,900
- Material fees: $200
CHC52015 Diploma of Community Services (General) 24 months - $8,000
- Material fees: $200
HLTAID001 Provide Cardiopulmonary Resuscitation Half-day - $69
HLTAID003 Provide First Aid 1-day - $129
HLTAID004 Provide an emergency first aid response in an education and care setting 1-day - $149

Project Management

Course Name Duration Fees
Project Management for the Not-for-Profit Sector 1-day $418 (GST Incl.)
Project Management Fundamentals 2-day $750 (GST Incl.)
Change Management for the Not-for-Profit Sector 1-day $418 (GST Incl.)

General English

Course Name Duration Tuition Fees Material Fees
General English
(Elementary to Advanced)
1 to 78 Weeks
(60 teaching Weeks)
$250 Per teaching week $10 per week up to $300 in total

Other Fees, Payment and Discount

Item Name Amount
Textbooks and course materials including access to eLearning Material fees are included in the course fees unless they are specified in the tables above.
Certificate Replacement Fee $50
Recognise Prior Learning (RPL) application fee $50
Course extension for full qualifications $100 per month for up to 6 months
Student work experience placement insurance fee $150 per student for up to 9 months
Recognise Prior Learning (RPL) course fee 20% deducted off the FULL course fee

Incidental fees

Financial Assistance

Charter Australia provides financial assistance to our domestic students if they are in financial hardship and unable to pay the course fee upfront by offering instalment options. Students can apply for the instalment plan to pay off their tuition fees. Apply here for fees instalment.

Instalment 1: $500 on commencement

Following instalments: $100 per fortnight until the course fee is fully paid.

All fees must be fully paid before a certificate is issued.

Charter Australia reserves the right to refuse to offer the fees instalment plan.

Fees Protection

According to Standard for RTOs 2015, Clause 7.3—Protecting pre-paid fees by students, Charter Australia will not charge in advance more than $1500 including enrolment fees, tuition fees, materials fees and any other fee component that is a mandatory payment for the course. Course fees will be invoiced for a maximum of $1500 in advance.

Refund Procedures for Domestic Students

Withdrawal 14 days or more before course or workshop commencement

  • The student receives a full refund of tuition fees.
  • Notification for withdrawal or deferral must be received 14 days before course commencement by completing and returning the Application for Withdrawal or Application for Deferral forms to Charter Australia’s Head Office.
  • An Application for Refund form is also required. If a student doesn’t complete the Application for Refund, the refund will be held on their account as credit towards a future enrolment.

​Withdrawal less than 14 days before course or workshop commencement

  • There is no refund if a withdrawal is received less than 14 days before commencement.


  • There is no refund if a student fails to attend a course or workshop without prior notice.

Other Circumstances

  • A student’s tuition fees will be refunded in part or in total as the resolution of a formal complaint or grievance under the Student Complaint Policy. Students must complete a Formal Complaint form and provide relevant documentary evidence. Please contact Charter Australia head office before completing the complaint form.

​General Refund Policies

  • Refunds will be repaid to the person who originally paid the fees, including employers or third parties.
  • Refunds will be made within 10 working days from the date of request or the date of clearance of the original payment, whichever is the later.
  • Administration will record the refunds in the Student Records Management System.
  • The Finance Manager (or delegated nominee) will follow up unclaimed refunds within two weeks.

​Provider default: domestic students

In the event that Charter Australia cancels a domestic student’s enrolment due to provider default, students will be notified in writing and will be given the option to:

  • transfer their enrolment to another course within Charter Australia or to another study period; or
  • be offered a place in a similar course of study leading to a comparable qualification with another nominated institution, with: (1) full credit for the subjects successfully completed at Charter Australia; and (2) without any requirement to pay the new provider fees for replacement subjects (that is, subjects that the student has commenced but not completed because the subject ceased to be offered); or
  • request a refund of prepaid tuition fees for those subject(s) not yet completed and/or commenced;
  • requests for refunds of tuition fees will be processed within 10 working days of receiving the request unless a request to transfer enrolment to another course or study period is received from the student in writing during this period.

Refund Request Form

Click on the link to download a refund request form. Completed form should be sent to enrolment@charter.edu.au.


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